Last updated: April 2023

1.    Who we are and what we do

The website www.cartiromanesti is owned and managed by Naky Limited, whose registered office is located at 29 Tavistock Street, Luton, Bedfordshire, England, LU1 3UT, Companies House no 8067719, VAT no. 352657682, hereinafter referred to as "cartiromanesti.co.uk", "seller" or "Cărți românești".

Naky Limited, as the operator of the website cartiromanesti.co.uk, attaches great importance to the security of users personal data and respects their rights regarding the protection of personal data. Our Privacy Policy is designed in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR) - EU Regulation 679/2016 and explains how your personal data is collected, used and protected while using our website.

2.    The purpose of the Privacy Policy

The Privacy Policy explains our approach to any personal information that we collect from you or obtain from third parties, as well as how we process this information.

It provides detailed information about the nature of the personal data we process and how you can request deletion, updating, transfer, and/or access to this data. Please take your time and read it carefully.

It is important to note that our Privacy Policy applies only to personal information obtained by us and does not apply to personal information collected during your communication with third parties. We are committed to respecting your personal data protection rights as provided by law, giving you all the information necessary to exercise these rights.

3.    How can you contact us?

If you have any questions or concerns regarding our Privacy Policy or how we process your personal data, you can contact us at the email address contact@cartiromanesti.co.uk or by post at: 29 Tavistock Street, Luton, Bedfordshire, LU1 3UT, United Kingdom.

4.    Information we collect

Typically, we will collect, store and process information about you if you use our websites to view or buy products, e-vouchers or gift cards, or if you voluntarily provide us with such information, for example when you subscribe to our mailing list, join our loyalty programme, enter a promotion or competition, contribute content about yourself to our websites, whether by direct upload, posting such content to one of our social media pages or by using a hashtag or other identifier that we use to integrate social media content with our websites, or take part in inquiries or surveys.

This information will be processed by electronic means and includes:
-    contact details including name, email, telephone number and address;
-    login and account information, including screen name, password and unique user ID;
-    personal details including gender and date of birth;
-    payment or credit card information;
-    personal preferences including your marketing and cookie preference;
-    content you may provide via a form on our websites;
-    your image and any personal information that you include in content that you contribute to our websites (such as comments, photos and videos) as well as the name of the social media account from which you contribute that information; and
-    other personal information you provide to us on our websites, via mobile apps, on feedback forms, in our stores or when you interact with us in other ways, both online and offline.

Our website collects certain information by automated means when you visit us. You can learn more about this activity by visiting our Cookies Policy below.

5.    Use of information

Subject to applicable law, we may collect, use, disclose or otherwise handle your information in pursuit of our legitimate business interests while maintaining appropriate technical and organisational measures to protect the information. These interests include to:
-    enable the use of and make improvements to our websites;
-    send direct marketing materials to you if you have agreed for us to do so;
-    operate, evaluate and improve our business and websites;
-    manage customer, supplier and vendor relationships;
-    enrol you in and administer our loyalty and other rewards programs upon your request;
-    improve merchandise selections and customer service;
-    identify your product and service preferences;
-    notify you about new products, services, features, promotions, events and special offers that we think you will find valuable;
-    administer your participation in promotions, contests and sweepstakes.

Where we have a contract with you, we process your personal information as necessary for performance of the contract. This includes to:
-    process business transactions and related activities;
-    supply our goods and services.

We also may use the personal information we collect to protect us against and prevent fraud, claims, and other liabilities and to comply with or enforce applicable legal and regulatory requirements, industry standards, and our policies and terms. We use personal information for these purposes when it is necessary to protect, exercise or defend our legal rights, or when we are required to do so by a law that applies to us. This includes to:
-    verify your identity in certain instances, for example when you return merchandise or request a refund;
-    meet any legal and regulatory requirements;
-    secure our operations and protect against, identify and help prevent fraud, unauthorized activity, claims and other liabilities and minimize risk.

6.    Sharing information with third parties

We do not sell, otherwise disclose, or share information we collect and hold about you, except as described in this Privacy Policy.

We share personal information with third parties who perform services on our behalf. We use third parties to host our websites or mobile apps, operate certain of its features, send e-mails, print or send mailings, run our sweepstakes, contests or other promotions, conduct customer research, authorize and process your payments, manage and analyse data and our advertising effectiveness, provide customer support, manage customer claims, prevent fraud, protect our assets and data, and fulfil orders. These third parties are not authorised by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

Any personal information shared with such third parties is protected as described below.
Subject to applicable law, we may also share the personal information we obtain with our affiliates, subsidiaries and other group companies for the purposes described in the prior paragraph. If we share your personal information with such entities, we will ensure that an adequate level of protection is in place to protect your personal information in accordance with applicable law.

We also may disclose information about you:
-    if we are required to do so by law, regulation or legal process (such as a court order or subpoena) including lawful requests by public authorities to meet national security or law enforcement requirements;
-    in response to requests by government agencies, such as law enforcement authorities;
-    for the purpose of or in connection with legal proceedings, or otherwise for the purpose of establishing, exercising or defending our legal rights;
-    when we believe disclosure is necessary or appropriate in connection with an investigation of suspected or actual illegal activity.

7.    How we protect your information

We maintain appropriate technical and organisational measures to protect personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorised disclosure or access. In addition to ensuring the operational environment, we use encryption methods. The information you provide is automatically transmitted and checked in encrypted form using a Secure Socket Layer (SSL) protocol to prevent third-party access. You can see that the browser's status bar contains the lock symbol and that the address line begins with "https".

Service providers who might have access to your information in order to provide services on our behalf will be contractually obliged to keep such information in confidence, implement adequate data security measures, and may not use that data for any other purpose.

8.    Retention of your information

We take reasonable steps to ensure that the information we process is reliable for its intended use, is accurate, up-to-date and complete, and is limited to the information required to carry out processing for the purposes described in this Privacy Policy. We retain your information for as long as necessary to fulfil the purposes for which we collect it, except if required otherwise by law.

9.    Your rights

In accordance with current legislation, you have certain rights regarding the processing of your information by us. Part of these rights are listed below:
-    you have the right to obtain, upon request, information about your personal data stored by us;
-    you have the right to modify, delete and limit the processing of your personal data;
-    you have the right to object to the use of your information held by us;
-    you have the right to data transfer;
-    your consent to data processing can be revoked at any time with effect in the future, but this will not affect the lawfulness of previous data processing.
-    if you change your mind and no longer wish to receive marketing communications from us, you have the right to request that we cease sending marketing communications. You can do this by checking the relevant fields on any form we use to collect information from you, or by clicking the unsubscribe link displayed in any of our marketing e-mails, or otherwise requesting that we do not process your information for marketing purposes.

You can withdraw any consent given to us at any time and free of charge, but you may no longer be able to benefit from our services if you do so.

To exercise these rights or to make a complaint or submit an inquiry about our Privacy Policy, please contact us by e-mail at: contact@cartiromanesti.co.uk.

You also may lodge a complaint with the data protection authority in your country if you are not satisfied with our response.

10.    Updating and modifying the Privacy Policy

This Privacy Policy may be updated periodically and without prior notice.
The last update date is displayed at the top of this page.
We recommend that you periodically review this Privacy Policy to be informed about how we use your personal data.

COOKIES POLICY

Last updated: April 2023

1.    Who we are

The website www.cartiromanesti is owned and managed by Naky Limited, whose registered office is located at 29 Tavistock Street, Luton, Bedfordshire, England, LU1 3UT, Companies House no 8067719, VAT no. 352657682, hereinafter referred to as "cartiromanesti.co.uk", "seller", or " Cărți românești".

Naky Limited automatically collects certain information by automated means when you visit us through various means such as "cookies", "tracking pixels", and IP addresses, as described in this Policy.

2.    Cookies

Like many other companies, our websites may use "cookies". Cookies are small files that a server sends to your device (PC, laptop, smartphone, or tablet) and are stored in your web browser when you visit certain websites.

We may use cookies to find out, for example, if you have visited us before or if you are a new visitor and to help us identify the areas of the website that are of the greatest interest to you. Cookies can improve your online experience by saving your preferences while you visit a particular website.

Some pages on our websites may contain "tracking pixels". These tracking pixels allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the pixel appears, the URL of the page on which the pixel appears, the time when the page containing the pixel was viewed, the type of browser used to view the page, and information from cookies set by third parties.

3.    IP Address

The IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the internet. When you visit our websites, we can see the IP address of the device you are using to connect to the internet. We use this information to determine the general geolocation of the device and to understand from which geographic regions our website visitors come from. We may also use this information to improve our websites.

4.    Categories of cookies and other automated technologies

Naky Limited uses the following categories of cookies:
-    strictly necessary cookies. These cookies are essential in order for our site to operate properly and enable you to use its features. Without these cookies, certain services like shopping carts cannot be provided.;
-    performance/analytics cookies. These cookies collect information about how visitors interact with our websites, such as what pages are visited and what errors may have occurred. The information collected is used to improve how our websites work.;
-    targeting cookies. These cookies are used to deliver adverts more relevant to users based on their interests.

They can also be used to limit the number of times users see an advertisement as well as help measure the effectiveness of an advertising campaign. They can be placed on a device by us or by a third party with our consent. For example, where you choose to link to various social networks (such as Facebook, Twitter and Pinterest) via our website, these social networksites may place cookies on your device and use these to target advertising to you on their or other websites.

5.    Blocking/disabling cookies

Cookies are used with your consent in accordance with applicable law. You can stop cookies being downloaded on to your computer by selecting the appropriate settings on your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “Help” on your browser's menu.
Please note that by restricting or disabling cookies on a particular device you may not be able to take full advantage of all our website features.